Privacy Notice
This notice explains what personal information NightCloud LLC ("NightCloud") collects, why, who it is shared with, how long it is kept and what you can ask for. NightCloud is a Florida limited liability company based in Hollywood, Florida. Its email is ron@nightcloud.ai, and its postal address is at the foot of every email it sends.
1. What this notice covers
1.1 This notice covers:
- (a) nightcloud.ai, including its form, the free audit you can ask for on it, and the audit calls NightCloud makes when you ask for one;
- (b) os.nightcloud.ai and its waitlist;
- (c) NightCloud's client portal at app.nightcloud.ai (the "Portal");
- (d) the emails NightCloud sends; and
- (e) the calls you make to NightCloud's own phone number, which an automated assistant answers.
1.2 It does not cover studio.nightcloud.ai, which has its own notice.
1.3 If you called or texted a business that uses NightCloud to answer its phone, section 9 explains how your information is handled.
1.4 If you call NightCloud's own phone number, an automated assistant answers it. You hear at the start that the call is recorded and transcribed and that you are speaking with an automated assistant. NightCloud decides how the call is used (section 2) and keeps it as section 7 says, and the companies in 9.5 handle it.
2. What NightCloud collects and why
| What | Where it comes from | Why | The basis, in plain words |
|---|---|---|---|
| Your name, business name, trade, business phone number and email address, what you tell NightCloud about your business, the services you ticked and how you heard about NightCloud | the form on nightcloud.ai | to tell you your request arrived, to reply to you and, if you asked for it, to carry out the audit and send you the result | you asked for it |
| A consent record: the time, the exact wording shown above the button and its version, what you agreed to be contacted about, and the address of the page | the form on nightcloud.ai | to keep proof of what you asked for and agreed to | NightCloud needs a record it can show |
| The address of the nightcloud.ai page you came from, including anything after the "?" in it apart from an ad's click code, which is kept on its own (an ad adds campaign details and a click code there), the first page of your visit, the name of the site that sent you to NightCloud (its host name only), a random visit code, and a scrambled form of your IP address (a salted hash) | your browser, when you send the form | to stop repeated or automated form spam, to complete the consent record, to see which ads lead to requests and to measure NightCloud's own advertising | keeping the form working and safe, and measuring NightCloud's own advertising |
| Which pages of nightcloud.ai you view, which ask buttons you press, that you opened the chat, the name of each chat step you reach, that a send failed, that a request was sent, the size of your screen (phone, tablet or computer), and with each of these the first page of your visit, the site that sent you, any campaign details in the address, which kind of ad click code it carried (not the code itself) and the visit code | NightCloud's own code in your browser, as you use nightcloud.ai (section 2.5) | to see which pages and ads lead to requests, where people stop in the chat, and to measure NightCloud's own advertising | NightCloud measuring its own advertising and keeping its site working |
| Technical details your browser gives Cloudflare Turnstile, including your IP address | the form on nightcloud.ai | to check that a person, not a program, is sending the form | keeping the form working and safe |
| The audit recordings, the time of each call and Ron's note | the audit calls (section 4) | to show you what a caller to your business hears | you asked for it |
| Your email address, sign-in records, a record of which Portal pages you open and whether each was allowed, and a short description of your browser and device | the Portal | to sign you in and keep your account secure | you asked for access, and security |
| The version, time and IP address when you accept the Portal Terms and this notice | the Portal | to keep a record of what you accepted | NightCloud needs a record it can show |
| Your name, email address and the time of a call you book with Ron | the booking page in the Portal | to arrange the call and hold it on Google Meet | you asked for it |
| Your typed name, title, business name, sign-in email, IP address, browser and device details, the times you opened and signed, and a fingerprint of the exact text | the signing screen in the Portal | to make and prove a signed agreement | to make and keep the contract |
| Invoices, payments, a label for your payment method (the card brand, or that it is a bank account, and the last four digits) and Stripe's reference for you | the Portal and Stripe | to bill you and record payments | to carry out the contract, and tax and accounting law |
| Call recordings, transcripts, caller details and other records of a client's calls, texts, bookings and ads | NightCloud's services for its clients | to provide those services to the client | NightCloud acts for its client (section 9) |
| What you say on a call to NightCloud's own phone number, a recording and a transcript of it, the number you call from, and any name, callback number and request you give the assistant | a call to NightCloud's own phone number | to answer your questions about NightCloud's services and to set up a call with Ron if you ask for one | you called, after hearing the notice that the call is recorded and transcribed |
| A record of each email NightCloud sends you (address, name, the details used to write it, when it was sent and whether it was delivered) and your unsubscribe choices | the email system | to send the emails listed in section 5 and honor unsubscribes | to carry out what you asked for or the contract, and to respect your choices |
| What you write when you email NightCloud or reply to its emails | you | to answer you | you wrote to NightCloud |
| Your email address, what you asked to hear about, the path of the page, the exact sentence shown next to the button, the time, and a random code for your confirmation and unsubscribe links | the waitlist form on os.nightcloud.ai | to email you what you signed up for | you asked for it |
2.1 On os.nightcloud.ai your IP address is used by Cloudflare to limit how often the form can be sent. To limit how many sign-ups one connection can make in a day, NightCloud's own code keeps a scrambled form of it (a salted hash) with the time of each sign-up and nothing else, and deletes it within two days (section 7). It does not store your IP address itself, log it or email it.
2.2 When you send the form on nightcloud.ai, Ron receives an email with the details you entered.
2.3 NightCloud does not sell personal information, and apart from the click code upload in 2.5 it does not share it for advertising. nightcloud.ai and os.nightcloud.ai carry no advertising tags. Cloudflare Web Analytics measures visits to those two sites. Cloudflare adds its script to their pages, and the script reports which page was visited, the site that linked to it, the visitor's country, browser, operating system and type of device, and how long the page took to load. Cloudflare says the script sets no cookies and uses no local storage or other storage in your browser, does not fingerprint visitors or follow them from one site to another, and discards your IP address without storing it. It reports what it counts to /cdn-cgi/rum on the same site, which Cloudflare runs. The Portal does not load it. Cloudflare also runs Bot Fight Mode on nightcloud.ai, os.nightcloud.ai, the Portal and the pages the links in NightCloud's emails open, to tell a person from an automated program. It looks at technical details of each visit, including your IP address and what your browser sends, and challenges or blocks the visits it judges automated. As part of it, Cloudflare adds a script to each page that runs a short check in your browser (JavaScript Detections). It sets cookies for this, described in 8.1.
2.4 NightCloud does not add you to a mailing list because you sent the form or asked for an audit, and does not text you unless you ask it to.
2.5 NightCloud counts visits to nightcloud.ai with its own code, to see which pages and which ads lead to requests. A request is what you send through the form, or through the chat, the questions on some pages that send the same thing the form does. This is on nightcloud.ai only, not on os.nightcloud.ai or in the Portal:
- (a) When you reach nightcloud.ai, NightCloud's code notes the first page of your visit, the name of the site that sent you (its host name only), any campaign details and ad click code in the address, and a random visit code. It keeps that note in your browser's session storage, under the name
nc_visit, until you close the tab, so that a request you send from another page still says where your visit began. - (b) As you use the site, NightCloud's code tells NightCloud's own server, which Cloudflare hosts (section 6.1), and no other company, which pages you view (the path of the page, without anything after a "?"), which ask buttons you press, that you opened the chat, the name of each chat step you reach, such as the phone question, whether a send failed, and the size of your screen (phone, tablet or computer). With each of these it sends the first page of your visit, the site that sent you, the campaign details, which kind of click code the address carried (not the code itself) and the visit code. When a request arrives, the server adds a note that one was sent. None of this carries what you typed or picked in the chat, and none of it carries the click code.
- (c) NightCloud stores no IP address and no description of your browser with these notes, and sets no cookie. Its server reads your browser's description only to skip automated programs, and does not store it. To limit how often one connection can send notes, NightCloud's code gives Cloudflare's rate limiter a scrambled form of your IP address (a salted hash) and NightCloud does not store it. Like every visit to the site, these notes pass through Cloudflare, whose request logs are kept as section 7 says.
- (d) NightCloud deletes these notes 180 days after they are made.
- (e) When you send a request, the campaign details, the first page of your visit, the sending site, the click code with its kind, and the visit code are kept with it for as long as the request is kept (section 7), so that NightCloud can see which ad led to it, except the click code itself, which is erased 90 days after the request arrives, because Google accepts a click code for no more than 90 days after the ad click. The visit code also lets NightCloud match the notes of that visit to the request until the notes are deleted.
- (f) NightCloud may upload a Google click code to its own Google Ads account, with the time and the kind of event (a request, or a sale), so that Google can count which ads led to requests. Google issued the click code and can match it to the ad click it came from, and it keeps what is uploaded under its own terms. NightCloud uploads no name, email address, phone number or anything you wrote. Meta and Microsoft add click codes of their own: NightCloud keeps one with a request in the same way, and does not upload it.
- (g) NightCloud puts no Google or Meta advertising tag on its pages, so neither company sets a cookie or reads your browser through nightcloud.ai.
3. The basis for using your information
In plain words, NightCloud uses personal information only when one of these is true:
- (a) you asked for something, such as a reply to the form, an audit, Portal access, a booked call or the waitlist;
- (b) it is needed to make or carry out a contract with you or your business;
- (c) it is needed to keep NightCloud's sites, Portal and records secure and working, in a way that does not override your rights; or
- (d) the law requires it, for example tax records or records of consent.
4. The free audit call
4.1 When you ask for an audit, Ron calls the number you gave a few times while the business is closed, never before 8 a.m. or after 9 p.m. local time, to hear what a caller to your business hears. Before the first of those calls, he checks that the person who sent the form belongs to the business: that the email address is at the business's own web domain, that the name is listed as an owner, officer or manager, or that the business confirms it when he calls during business hours, with nothing recording. If none of these holds, he does not make the audit calls.
4.2 He records only what an automated system plays: the greeting, the phone menu or the voicemail greeting, or he notes that nobody answered. Nothing is recording when a call connects. If a person answers, nothing is recorded at any point. Ron says who he is and why he called, ends the call, and writes a note: answered by a person, after how many rings, and when.
4.3 Ron records on his own phone. The audio stays there only until he uploads it to the Portal, and he then deletes it from the phone. The recording, the time of each call and Ron's note are stored with NightCloud's file storage provider (Cloudflare) and shown on your Portal page. When it is ready, Ron emails you a link to it. Only you, at the email address you gave on the form, and NightCloud can play it. NightCloud does not use it for anything else.
5. The emails NightCloud sends
5.1 If you ask for an audit:
- (a) a welcome, sent at once, with a link to your Portal page and a link to book a call;
- (b) a note that your recording is ready, or, if nothing was recorded on any call, Ron's notes on the calls;
- (c) up to two follow-ups about the recording or the notes, two and five days later, which stop if you book a call, if a proposal is sent, or if you unsubscribe;
- (d) a confirmation with a calendar invite when a call is booked, moved or cancelled, by you or by Ron, and reminders a day and an hour before the call, if it was booked far enough ahead (the confirmation that a call is cancelled has a link to book a new time if you can still book a call in the Portal, and Ron's email address if you cannot);
- (e) if you ask Ron for a plan on your call and he sends you one, a note that your plan and agreement are ready, and one reminder two days later, which stops when you sign or unsubscribe; and
- (f) when you sign, a copy of the signed agreement.
If you send the form without asking for an audit, none of these are sent. You get one short email at once saying your request reached NightCloud, and then Ron writes back to you himself. You get the same one email if you ask for an audit but no Portal page can be made for your address, for example because it already has one. The email holds nothing you typed and no link. If you did not send the form, you can ignore it: nothing else is sent automatically.
Ron also receives short internal alerts that include your details: when you send the form, if your recording has not been sent after three days, when you book a call, when you pay, and when you leave your details on NightCloud's own phone line.
5.2 If your business is a client:
- (a) a welcome with what happens that week, an onboarding checklist and a link to book a kickoff call, and reminders about onboarding items still missing;
- (b) a request to confirm your "before" numbers;
- (c) a note on the day your ads go live, which starts the guarantee clock;
- (d) a weekly summary on Mondays, which you can turn off;
- (e) monthly invoices with the autopay date or a link to pay, receipts, and a notice if a payment fails;
- (f) a monthly report with a link to book the monthly call;
- (g) the result of the guarantee, including any refund;
- (h) a renewal reminder on day 40 of the initial term, and a confirmation with your end date if you give notice;
- (i) an email to the person who signed your agreement and to every Portal User when a Portal User gives notice, turns autopay off or saves a new payment method, naming who did it and when;
- (j) invitations for new Portal users; and
- (k) sign-in links when you ask for them.
5.3 If you join the os.nightcloud.ai waitlist: an email asking you to confirm the address, since anyone can type an address into the form. You are on the list only once you confirm. Then a welcome that says what you signed up for and how to leave, an email when the app you chose ships, and, only if you chose "Everything", an occasional letter about the thinking behind the apps. If you later ask for more, such as the other app or "Everything", NightCloud emails a link to confirm the change, and nothing changes until you press it.
5.4 Every email carries NightCloud's legal name and postal address. Follow-ups, reminders about onboarding or a plan, summaries, reports and waitlist emails carry an unsubscribe link, and unsubscribing takes effect at once. Emails needed to run an account or a contract (sign-in links, signed copies, receipts, invoices, payment failures, the go-live notice, the guarantee result, the renewal reminder, notice confirmations, the email to everyone on the account in 5.2(i), and invitations) are still sent after you unsubscribe from the others. The email that says your request reached NightCloud (5.1) carries no unsubscribe link, and NightCloud does not send it to an address that has asked for no email at all. The emails about a booked call (the confirmation, the reminders and the notice that it is cancelled) carry no unsubscribe link and are still sent after you unsubscribe. They stop only if you ask NightCloud to send you no email at all, and even then the confirmation of a call you book is sent, because you asked for it.
6. Who NightCloud shares information with
6.1 The software that answers clients' calls, and NightCloud's own phone line, is NightCloud's own. It is built on the open-source Pipecat framework and runs on servers NightCloud rents from Fly.io, in the United States. NightCloud uses these providers. Each handles personal information to provide its service to NightCloud:
| Provider | What it does |
|---|---|
| Cloudflare | hosts nightcloud.ai, os.nightcloud.ai and the Portal, their databases and stored files (including audit recordings), runs the Turnstile check on the form on nightcloud.ai, runs Cloudflare Web Analytics on nightcloud.ai and os.nightcloud.ai (section 2.3), runs Bot Fight Mode on those sites and the Portal to keep automated traffic out (section 2.3), and limits how often forms and visit notes (section 2.5) can be sent |
| Resend | sends NightCloud's emails, including the email that gives a client a caller's details after a call |
| Stripe | takes payments and holds card and bank details, and the email address of the Portal User who starts saving a new payment method |
| holds calls with Ron on Google Meet, and keeps Ron's calendar, where his copy of each booked call (your name, email address and the time) is kept. For a client that shares its own Google Calendar, Google also holds the jobs NightCloud's call software books onto it, with the caller's name, number, address and what they need. Google also receives, in NightCloud's own Google Ads account, the click code of an ad that led to a request or a sale, with the time and the kind of event (section 2.5) | |
| Twilio | provides phone numbers, delivers calls and texts, plays the opening notice on clients' calls, carries the audio of each call to NightCloud's call software, provides the tracking numbers in clients' ads, and keeps a log of each call's number, time and length |
| Fly.io | runs NightCloud's call software on its servers in the United States. The audio of each call passes through them, and the recordings, transcripts and call records the software makes are stored there, in Fly.io's storage and its daily copies of that storage |
| Deepgram | hears what a caller says and turns it into text, and speaks the assistant's replies. NightCloud sets Deepgram's model improvement opt-out on every request, for hearing and for speaking. Under Deepgram's published terms, a request that opts out is not used to train Deepgram's models, and Deepgram keeps a log of each request, without the audio or the text, for 90 days |
| Anthropic | runs the Claude AI model that decides what the assistant says. It receives the text of what the caller said, the number they called from and the information the business approved for the assistant, and sends back the assistant's reply. Anthropic's commercial terms say it may not train its models on this content. Anthropic says it deletes API inputs and outputs from its systems within 30 days, and may keep content its safety systems flag as breaking its usage policy for up to 2 years |
| Google and Meta | run clients' ads in the clients' own accounts |
| Apple (iCloud Mail) | receives and stores the emails you send to NightCloud |
6.2 NightCloud may also share personal information when the law requires it, to protect its rights or someone's safety, with its professional advisers under a duty of confidence, or with a business that takes over NightCloud, which would have to honor this notice.
6.3 The os.nightcloud.ai waitlist says "I never sell your address or give it to anyone for their own use". Cloudflare stores it and Resend sends the emails, only for NightCloud.
7. How long information is kept
| Information | How long |
|---|---|
| What you send through the form on nightcloud.ai, including an audit request, and consent records, Portal Terms and Privacy Notice acceptances, and waitlist consent records | five years |
| The campaign details, first page, sending site, kind of click code and visit code kept with a request (section 2.5) | as long as the request is kept |
| The click code kept with a request (section 2.5) | 90 days after the request arrives |
| The visit notes of section 2.5 (pages viewed, buttons pressed, chat steps reached, failed sends, screen size) | 180 days |
| A business's customer list and the notes it adds in the Portal (9.2) | as the business's Service Agreement says: while the agreement lasts, then ninety days after it ends |
| Page counts from a website NightCloud runs for a business (9.6) | thirteen months |
| Signed agreements and their signing records | at least seven years |
| Invoices and payment records | seven years |
| Audit recordings, if you do not become a client | ninety days after they are sent, or after your last booked call if that is later, when your Portal access ends |
| Sign-in links | they stop working after 20 minutes, or 7 days for links in a welcome or invitation email, or an email saying your recording, call notes or plan is ready. The stored scrambled code is deleted thirty days after it expires |
| Sign-in sessions | end after 30 days without use and after 90 days at most, and are deleted when you sign out |
| The record of which Portal pages you opened | ninety days |
| The record of emails sent | four years |
| Records of unsubscribes from NightCloud's own emails | as long as NightCloud sends email, so that you are not emailed again |
| A client's call recordings, transcripts and other service records | as the client's Service Agreement says: while the agreement lasts, then ninety days after it ends. NightCloud keeps the recordings and transcripts on the servers it rents from Fly.io (6.1). For five years NightCloud keeps, for each call, its time and length, the calling number and the phone system's record that the opening notice played in full before the call reached the automated assistant, and every opt-out record. For a caller who said they did not want to be recorded, no recording or transcript is kept, only the call's time, length and number and the fact that they objected |
| A recording and transcript of a call to NightCloud's own phone number, with the name, number and request you gave the assistant | ninety days after the call |
| For each call to NightCloud's own phone number, its date, time and length, the number it came from, the version of the opening notice that played, the phone system's record that the notice played in full, and whether the caller objected to recording | five years after the call |
| The scrambled IP address the os.nightcloud.ai waitlist form keeps (2.1) | deleted within two days of the sign-up |
| A waitlist sign-up that is never confirmed (5.3) | deleted seven days after the last email asking you to confirm it |
| A change to what you hear about that is never confirmed (5.3) | dropped seven days after the email asking you to confirm it; your entry stays as it was |
| Waitlist entries | until you unsubscribe. After that, your address and the time you left are kept so that you are not emailed again and so that nobody can add you back through the public form |
| Emails you send NightCloud | as long as needed to deal with them, then deleted within two years |
| Backups of NightCloud's database | a copy of the whole database is made every week, and each copy is deleted within three weeks of being made. Cloudflare, which hosts the database, also keeps a history of its changes for thirty days so that a mistake can be undone. Something deleted from the database stays in the copies made before it until they are deleted, at most three weeks later, and in that history for thirty days |
| Request logs kept by Cloudflare for NightCloud | seven days |
NightCloud keeps information longer only when the law requires it or a legal claim needs it.
8. Cookies and browser storage
8.1 NightCloud's own code on nightcloud.ai and os.nightcloud.ai sets no cookies. On os.nightcloud.ai it stores nothing in your browser. On nightcloud.ai it keeps one note in your browser's session storage, named nc_visit (2.5), which your browser deletes when you close the tab. Cloudflare also adds its Web Analytics script to the pages of both sites, and it sets no cookies and stores nothing in your browser (2.3). Cloudflare's Bot Fight Mode (2.3) does set cookies, on nightcloud.ai, os.nightcloud.ai and the Portal: __cf_bm, which holds Cloudflare's own reading of whether your browser looks automated, in a form only Cloudflare can read, and expires after 30 minutes without a visit from you; and cf_clearance, which records that your browser passed the check Cloudflare runs in it, or a challenge Cloudflare asked you to solve, and lasts up to 30 minutes, so you are not checked again in that time. Cloudflare sets and reads both, and NightCloud's own code never reads or writes them. When you scroll near the form on nightcloud.ai, or start the chat there, the page loads Cloudflare Turnstile from Cloudflare to check that what is sent comes from a person. Anything Turnstile keeps in your browser is set by Cloudflare, under Cloudflare's own privacy policy.
8.2 The Portal sets one cookie, named __Host-nc_s, which keeps you signed in. Scripts on the page cannot read it, it is sent only over secure connections, and it expires after 30 days without use and after 90 days at most. The Portal also keeps these notes in your browser's storage, and they stay in that browser: the page to open after you sign in (the page you were on when the Portal asked you to sign in, or the one an emailed link goes on to), which is cleared when you sign in and ignored after half an hour; the look you last chose for the Portal, light or dark, if you chose one; and, only on a device Ron uses for NightCloud's administrator access, the view he last chose for the list of leads (a board or a list), the number of months he last chose for the finance charts, and a note that he chose not to add a passkey to that device. The Portal uses no advertising or analytics cookies. Cloudflare's Bot Fight Mode cookies (8.1) are set on the Portal too.
9. If you called a business that uses NightCloud
9.1 Some businesses use NightCloud to answer some or all of their calls, text back missed calls and book jobs. When the automated assistant answers your call, you hear at the start that the call is recorded and transcribed and that you are speaking with an automated assistant. Nothing you say while that plays is recorded, and a call that ends before it finishes is not recorded at all.
9.2 The business decides how your information is used. NightCloud handles the recording, the transcript, your number, what you said and any booking on the business's behalf, and does not sell it or use it for anyone else. The same goes for the list a business can keep of its own customers in the Portal: a name, the last four digits of a phone number, what the customer needs and where the job stands. The providers in section 6.1 that run the calls handle it too.
9.3 To see or delete your information, contact the business you called. If you contact NightCloud instead, it passes your request to the business and acts on the business's instructions, unless the law requires otherwise.
9.4 To stop text messages from a business that uses NightCloud, reply STOP to any of them.
9.5 To answer your call, NightCloud's software sends what you say to Deepgram, which turns it into text. It sends that text, with the number you called from and the information the business approved for the assistant, to Anthropic, whose Claude AI model decides what the assistant says. The words the assistant says go to Deepgram, which makes the voice you hear, and they can include details you gave, such as an address or a time. Twilio carries the call and its audio to NightCloud's software, which runs on Fly.io's servers. None of this starts until the notice in 9.1 has finished. Section 6.1 says what each provider keeps. NightCloud sets Deepgram's opt-out from model training on every request, and Anthropic's terms say it does not train its models on this content.
9.6 A website NightCloud runs for a business can count its own page loads through the Portal. Each time a page loads, it sends the Portal the page's path, without anything after a "?", and the Portal adds one to that page's count for the day. It sets no cookie, stores nothing in your browser, and keeps no IP address and nothing else about you. The business sees the counts in the Portal. They are kept thirteen months (section 7).
10. Security
NightCloud protects personal information with reasonable safeguards, including: sign-in to the Portal by single-use emailed links, with a second step for NightCloud's own administrator access; encrypted connections; each client's information kept separate, with automated tests that check the separation; recordings served only to the people they belong to; and no passwords or secret keys kept in its code. No system is perfectly secure. If NightCloud determines that a breach of security affected personal information it holds for itself, it will tell you without unreasonable delay, and no later than 30 days after that determination, as section 501.171, Florida Statutes, requires. If the breach affected information NightCloud holds for a business you called (section 9), NightCloud tells that business within 10 days, and the business tells you.
11. What you can ask for
11.1 You can ask NightCloud to:
- (a) send you a copy of the personal information it holds about you;
- (b) correct it;
- (c) delete it;
- (d) stop emailing you, by using the unsubscribe link in any email or by writing to NightCloud; or
- (e) stop using information you gave with your consent.
11.2 To ask, email ron@nightcloud.ai from the address the request is about, or say which address it is about. NightCloud may reply to that address to confirm the request is yours. It will answer within thirty days.
11.3 NightCloud may keep information it must keep by law or to prove what was agreed, such as consent and unsubscribe records, signed agreements and invoices, for the periods in section 7.
11.4 If a privacy law gives you further rights, NightCloud will honor them.
12. Children
NightCloud's sites and services are for businesses. They are not directed to children, and NightCloud does not knowingly collect personal information from children. If you think a child has given NightCloud information, email ron@nightcloud.ai and it will be deleted.
13. Where information is processed
NightCloud is in the United States. Its providers may process information in the United States and in other countries where they operate.
14. Changes to this notice
When this notice changes, the new version is published here with a new version date. If you use the Portal, it shows you the new version the next time you sign in.
15. Contact
NightCloud LLC, Hollywood, Florida. Email ron@nightcloud.ai.